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The IFS Support Team

The IFS Support Team serves customers throughout the United Kingdom. Our experienced technical staff are all time-served bindery specialists with first-hand manufacturer training on the systems we exclusively supply and support in the UK. They assist at equipment demonstrations to explain the specifications of the various models and advise on the best solution for your applications. They are also responsible for operator training at installation and offer subsequent telephone support to ensure optimum operational efficiency at all times.

They are based in locations around the UK to allow speedy personal response in the event of performance-related issues.

We pride ourselves in the fact that our IFS User Support & Service teams serve our customers throughout the United Kingdom, ensuring we have an expert on hand in your area.

The IFS Team


Kelly Moore

Kelly Moore

IFS Sales Team Coordinator

Emma Godwyn

Emma Godwyn

IFS Marketing Coordinator

Michele Faulkner

Michele Faulkner

IFS Service Team Coordinator

Paul Hopwood

Paul Hopwood

IFS National Service Manager


Bill Kenny

Bill Kenny

Showroom Manager

Dale Hutchings

Dale Hutchings

Folding & Laminating Specialist

Charlie Day

Charlie Day

Stitching Specialist


Dave Tagg

Dave Tagg

Parts & Consumables

Paul McFarlane

Paul McFarlane

Parts & Consumables

Andrew Kyme

Andrew Kyme

Parts & Consumables

Alan Jose

Craig Ambler

Service Engineer

John Carr

John Carr

Service Engineer
London

Gareth Read

Gareth Read

Service Engineer
South East

Peter Lancaster

Peter Lancaster

Service Engineer

Mark Dinsdale

Mark Dinsdale

Service Engineer
North England

Brian Cullen

Service Engineer
Scotland

John Potter

John Potter

Service Engineer
Eastern Counties

Andrew Kyme

Andrew Kyme

Service Engineer

Roni-Lee Smith

Service Engineer

Andy Northam

Andy Northam

Service Engineer

Mark Brian

Mark Bryan

Service Engineer

Bruno Duarte

Bruno Duarte

Service Engineer